Legal
Privacy Policy
This policy explains what information Spicenza collects on this website, how that information is used, and the choices available to visitors and account holders.
Premium snacks and pantry foods, rooted in heritage grains and bold everyday flavor.
What this policy covers
This Privacy Policy applies to www.spicenza.com and the forms, account features, and services linked from this website.
We collect information that you provide directly to us, such as when you contact us, join our email list, request more information about a product, sign in to a shopping account, or save shipping details for future checkout.
We also collect limited technical information automatically when you browse the site, such as device or browser details, request logs, and information needed to keep the site secure and functioning properly.
At this time, Spicenza does not process live online orders or collect payment card information through the website.
Information we collect
Information you may provide includes your name, email address, message content, product-interest details, marketing preferences, saved favorites, wishlist items, saved recipes, and shipping address details if you add them to your account.
The website may also use cookies, local storage, and similar browser technologies to remember signed-in state, saved cart state, and product/account preferences across visits.
We may receive operational information from service providers that help us host the website, store media, manage databases, and deliver email or support workflows.
Forms and inquiries
We store contact submissions, email signups, and request-for-information details so we can respond and improve the site.
Account information
If you use a shopping account, we may store your email, name, saved items, and shipping address details for future convenience.
Technical data
We collect limited technical and browser information needed for security, debugging, fraud prevention, and site performance.
How we use, share, and protect information
Spicenza uses information to operate the website, respond to inquiries, remember account and cart state, improve the experience, and send updates where you have asked to receive them.
We do not sell personal information for money. We may share information with service providers that help us host, secure, maintain, or operate the website and related communications, but only for those business purposes.
We keep information for as long as reasonably necessary for the purpose it was collected, for operational records, and to meet legal, security, or compliance needs. You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails or by contacting us.
If you would like to request access to, correction of, or deletion of personal information you have submitted through the website, contact hello@spicenza.com. We may need to verify your request before acting on it.
This website is not directed to children under 13. If you believe a child has submitted personal information to us, contact hello@spicenza.com so we can review and delete it where appropriate.
We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are posted.